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irishtimes.com • Business • Ireland
A GoCar user was charged nearly €2,000 after his rental car broke down, highlighting issues with the company's communication and handling of customer complaints.
thehindubusinessline.com • Business • India
Indian companies are increasingly using AI to manage customer interactions, leading to both job displacement and the need for upskilling employees, while also raising concerns about data security and trust.
dailymail.co.uk • Finance • World
A reader recounts their struggle with a travel insurer who left them with a £10,000 bill after a mountain rescue in Austria, highlighting the high costs of medical emergencies abroad and poor communication from the insurer.
thecourier.co.uk • Restaurant • Scotland
A Broughty Ferry restaurant owner apologizes for service issues due to understaffing but refutes a negative Tripadvisor review as dishonest.
irishtimes.com • Finance • Ireland
Two Irish Times readers detail their frustrating experiences with Bank of Ireland and AIB, highlighting issues with account access and communication after security measures were implemented.
gestion.pe • Business • Peru
A study reveals that while Peruvian businesses increasingly use AI-powered chatbots, Limeños prioritize speed in customer service but reject impersonal chatbot interactions.
estadao.com.br • Business • Brazil
A customer complains about Magazine Luiza's poor customer service after an incorrect delivery address led to the loss of a microwave.
thetimes.com • Travel • Portugal
During a major power outage in Portugal, British Airways' response to stranded passengers was criticized for its lack of support and communication, contrasting with the assistance provided by other airlines.
nypost.com • Travel • World
A viral video captures a heated confrontation between Frontier Airlines staff and a passenger who was charged an unexpected $25 check-in fee, leading to the passenger's purchase of a more expensive ticket from another airline.
magazineagent.com-sub.info • Publishing • World
This article details how to subscribe to, renew, and manage subscriptions for Fine Gardening magazine through Magazine-Agent.com, including delivery information, gift options, and customer service contact.
dailymail.co.uk • Finance • UK
A Nationwide customer's £50,000 Isa transfer was delayed due to processing errors, but intervention resolved the issue with compensation.
note.com • Technology • China
A user recounts a frightening experience with an authorized Apple repair shop in China, highlighting concerns about the shop's legitimacy and professionalism.